For parents and grown-ups

Need a hand?

Most code troubles come from one small mix-up. These quick checks fix nearly all of them, and none of them give the answers away.

1. 1. Let the code checker point the way

   Enter all fifteen characters in the code checker. If something doesn’t match, it names the room (or rooms) to recheck.

2. 2. Use the order the characters were earned

   Box 1 is the first character earned, box 2 the second, and so on. Page order is different, so a code copied in page order won’t work.

3. 3. Check Scribbles’ notebook line

   On each correct destination page, Scribbles says the character out loud (“The letter is…”). If it doesn’t match what was written down, the puzzle before it needs another look.

4. 4. Watch for look-alike characters

   Handwriting can make I and 1, O and 0, S and 5, or Z and 2 look the same. Compare each one with the page where Scribbles named it.

5. 5. Website not loading?

   Try another browser, switch between Wi-Fi and mobile data, or try again in a few minutes. If it still won’t open, send us a message and we’ll sort it out.